High Street Music aims to provide a fast, cost effective and safe delivery of your order. If you have any problems or concerns regarding the delivery of your order please notify us immediately and we’ll solve them as quickly and painlessly as possible!
If you wish to pay for special freight instructions via direct deposit, please use the details below
Please ensure you mark the payment with your name, so we can easily identify your payment.
We will ship to most Australian locations COMPLETELY FREE for orders over $50 and under 3kg. There may be some exceptions for excessively bulky or large items, remote locations and some regional areas. We will contact you if this problem arises prior to shipping the goods. Please note – WE DO NOT DELIVER TO PO BOXES.
We use a nominated freight company or post to ensure the fastest possible delivery time (approx. 2-3 working days). In the event of goods being temporarily out of stock, we will notify you immediately of any possible delay.
Small parcel orders under $50 as well as under 3kg will be shipped for a $10.00 flat fee. Anything over 3kgs will be shipped at our Best Price shipping cost.
Express delivery is also available. Costs are dependent on the delivery location and size and weight of your order.
Please note: For customers living in REMOTE POSTCODE AREA’S an additional freight cost of $58.00 will be added to the freight charge on your order (not seen at the checkout). In all cases we will call you and get the best possible freight costs available to your home or workplace. See below for remote area list.
Freight is calculated on size of the order and the remoteness of the recipients location. Shipping costs will be displayed at the checkout before purchase is confirmed. The delivery cost of larger items will be advised by a web sales consultant as soon as we receive your order.
We may have freight free for on-line sales, this free freight is only to:
- Brisbane & suburbs
- Sydney & suburbs
- Melbourne city and country Vic
- Adelaide & Suburbs
For the remainder of Australia we will need to obtain a quote. If you wish to discuss freight please contact (03) 9077 8343.
Someone must be present at the designated shipping address during normal business hours (Mon – Fri, 9am to 5pm) to sign for deliveries. Extra charges will be incurred for repeated drop off attempts.